High quality growth hacking guides from Nathan Barnwell
Top growth hacking guides with Nathan Barnwell: This cross pollination makes sense. If growth really is the lifeblood of an organisation, then why wouldn’t growth be woven into every aspect of the organisation. Even customer support should be done by people that think about growth because angry customers churn. And designers should design with one eye on growth because beautiful art alone doesn’t always acquire users. The future of internet companies, and the teams that build them, will not look like they did yesterday.
Created in 2013 by Stewart Butterfield, Slack is a messaging and collaboration tool for enterprises. It allows company teams to chat and share in real-time. Today, Slack has over 12 million daily active users with more than 100 thousand paid customers. When designing Slack, however, Butterfield had no intention of being a big hit. Slack was created for covering the communication needs of Butterfield’s team during the design process of Glitch, a games app that can now be considered a fail. From this fail, however, came great success as the team saw how valuable Slack was to them. The market needed such a product where internal team members could communicate easily and exchange project materials quickly, and Butterfield already had one. Since Slack was created for users in the first place with no intention of profit and turned out to be a great product, further development continued accordingly. Slack team always took customer feedback as guidance, replying to every email they received and examining every ticket carefully. This initiation pushed Slack to be a great example of product-led growthWhat is product-led growth? Product Led Growth (PLG) is a business development strategy that leverages product usage to drive customer acquisitions, conversions, and market expansion. It places product on the focus of businesses.
Nathan Barnwell growth hacking strategies: Word-of-mouth is organic and effective. Recommendations from friends and family are some of the most powerful incentives for consumers to purchase or try a product or service. The secret of word-of-mouth’s effectiveness lies in a deeply rooted psychological bias all people have — we subconsciously believe the majority knows better. Social proof is central to most successful sales copywriting and broader content marketing efforts. That’s why businesses draw so much attention to their online reputations. They know in today’s customer-driven world — one where communication methods change and information is available to all — a single negative blog post or tweet can compromise an entire marketing effort. Pete Blackshaw, the father of digital word-of-mouth growth, says, “satisfied customers tell three friends; angry customers tell 3,000.” The key with word-of-mouth is to focus on positive user experience. You need to grow a base of satisfied customers and sustain the wave of loyal feedback that comes with it. With this method, you have to focus on delivering a spectacular user experience, and users will spread the word for you.
Startups, for example, often struggle to determine which marketer they should hire first. A growth marketer is a good bet — especially if they already have strong brand guidelines in place. (Setting tone and voice, messaging, and value propositions is not typically something a growth marketer will do.) “They are especially impactful at early-stage companies where there isn’t enough conviction to invest heavily into one given channel, due to lack of validation,” Sookraj told Nate Barnwell. “[Growth marketers] are especially impactful at early-stage companies.” But startups aren’t the only ones who see value in growth marketers. Enterprises should consider adding growth marketers as well, says Sookraj.
Getting permission to run this high impact testing often requires setting up an offsite meeting with the growth team, functional leaders and the CEO. Once you’ve been given permission to test, it’s important to set up specific improvement objectives and track progress against them. This will help your team generate relevant ideas and keep everyone informed about progress. As you run higher impact testing, you should start to see some big wins. These big wins will be critical for driving broader team participation. Keeping a full team in sync around growth is not an easy task. Building the habit in the first place is even harder. But the effort is well worth it. No individual growth hacker or even a growth team can outperform a company where everyone is mobilised to accelerate growth. Read even more info at Nathan Barnwell.
Growth is fundamental to a business’ survival. According to the Bureau of Labor Statistics, approximately 20% of new businesses fail during the first two years of being open, 45% during the first five years, and 65% during the first 10 years. Those numbers are generally consistent across most industries — but they also highlight how important it is to plan for growth from day one. A concrete growth strategy is more than a marketing strategy, it’s a crucial cog in your business machine. Without one, you’re at the mercy of a fickle consumer base and market fluctuations.